Project Management Professional
Last Mile delivery
Last-mile delivery, sometimes known as final-mile delivery, is the final step of the delivery process. During last-mile delivery, a package is transported from a transportation hub to its final destination—usually a consumer’s home. An optimized last-mile strategy speeds up deliveries, saves money, and decreases your carbon footprint.
The Struggles
01
High Costs
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Fuel and Labor Expenses: The last-mile accounts for up to 53% of total shipping costs. Fuel, driver wages, and vehicle maintenance are major contributors.
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Multiple Stops: Delivering to individual homes or businesses means many stops, increasing the time and resources needed for each delivery.
03
Technological Integration
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Lack of Real-Time Visibility: Not all logistics companies have advanced technology to provide real-time tracking for both drivers and customers.
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Poor Communication: Without proper systems in place, coordination between drivers, dispatchers, and customers can lead to confusion and delays.
02
Customer Behavior
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Changing Preferences: Customers may not be home when delivery attempts are made, or they may want to change delivery times or locations after the shipment has left the warehouse.
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High Return Rates: In certain industries (e.g., fashion), high return rates add complexity and cost to last-mile delivery
The Solution
We offer a last-mile delivery solution that boosts customer satisfaction through faster, more reliable deliveries. By optimizing routes and processes, we enhance operational efficiency, reducing costs and improving speed. Our strategy gives your business a competitive edge in the market, while also promoting sustainability by minimizing your carbon footprint. With our solution, you achieve superior, eco-friendly delivery operations that meet customer expectations.